The second-hand marketplace Users Share Frustration Over Sizing Modifications

Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.

The popular resale platform has altered its measurement guidelines for women's and children's garments without notifying every member regarding the update.

Online Platforms Reaction

Countless users and merchants are expressing on platforms claiming that product pages now present an altered size classification compared to what was initially listed as a result of the reclassification.

The platform stated the revised method more closely matches comparable marketplaces.

They have suggested members to check their listings and manually change the size if necessary, causing user dissatisfaction.

Measurement Approach Changes

Before the change, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.

The new system has a letter and a range such as S/UK 8-10.

In some cases, the measurements have been reclassified - like an L measurement was formerly size 12 but currently displays as UK 16-18.

User Accounts

Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Not many brands say XL is a 20-22," the way the service now categorizes.

A different member, based in Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as size 20–22.

"Should someone sized 20-22 purchase these they may become frustrated," she explained.

Required Changes

Charlotte Lunn, based in Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".

"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she stated.

Platform Context

The service features exceeding 100 million users, comprising 18 million UK members.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This is not the initial instance that an unexpected update within the service has received backlash: earlier, the service retracted a modification to its shipping options after backlash from users.